Installing the the RT Client

Important Note:  For this demo to work, Port Number 23566 must not be blocked by your firewall.  On a personal computer this is usually the case but from a university computer you will probably need to get 23566 unblocked (plus 26888 if you also want to run the Interactive FTS Trader demo as well).

If the standalone executable of the FTS RT Server fails to run you can do a quick manual install by following the steps below.  You must be logged into your PC as a local administrator to be able to do this manual install.

Note:  Also ensure that port number 23566 is unblocked for communication.

Installation Instructions 

Step 1:  Installing RT Client

  • Click on Install RT Client Now and accept defaults. You must have local administrator rights to your PC or laptop to complete this step.

Step 2:  Running the RT Client Demonstrations

  • Launch from Start, Programs, OS Financial Trading System, FTS Real Time Trader Client, Launch ftsRTTrader.exe

  • Click on the drop down Select a pre-specified server and then from the set of demo cases choose one.  You can then click on Connect to run the demo.

Troubleshooting

  • If a previous version of RT Client is installed it must be first removed from windows before you can install the new version. You can do this as follows. In the Control Panel go to Programs/Software/Uninstall Software depending upon which version of Windows you are running.  Click on Uninstall or Add/Remove programs and search the list for fts Real Time Trader Client (or a related ftsRTClient name).  Uninstall (i.e., Remove)the old copy of the FTS RT Client.
  • If you do not find any version of FTS RT Client on your PC then skip Step 1 and continue to Step 2.
  • If no prices come through then it is most likely because the communication port 23566 is blocked by your firewall.  This needs to be unblocked via the Windows Control Panel, Security, Allow Program Through the Firewall.
  • If you get a Visual C++ runtime error or any related type of error when attempting to run FTS RT Client, it is most likely that .NET is not installed on your machine correctly. So first install .NET from the Microsoft site as described next, and then re-run Step 1 above.  You can install .NET onto your computer as follows:

    Click on: Install .NET 2.0 Now and then click on Download from the Microsoft page. You must have local administrator rights to your PC or laptop to complete this step.

  • Version Error: If you get a version error message when running a previously installed version of the FTS Real Time Client you will need to first uninstall the FTS RT Client from Windows Control Panel (sub icon Programs and Features under Vista). Then reinstall as above which will be the current version.
  • Vista quirk:  When you first install under Vista and then launch the FTS Real Time Client it may tell you it has stopped working.  Close it off and then re-launch the FTS Real Time Client from the icon or from the Start Menu (OS Financial Trading System).  This will then launch correctly.
  • General Note: Whenever you are reinstalling the FTS RT Client you must always first uninstall your existing version from the Windows Control Panel. This should have been done in Step 1 but if you skipped step 1 recheck Step 1.
  • If problems persist it is always good advice to physically shutdown your PC and restart before attempting any troubleshooting.

    • RT Client:  Online Help Manual